Frequently Asked Questions
Have a question about your wiring or your next project? You are not alone. Touchstone Electric in Central Point, OR, answers the questions we hear most often. Find quick answers below. If your question is not listed, call (541) 890-3913.
Licensing and Trust
Licensing matters because mistakes can cause shocks and fires. Also, our team follows state codes on every job.
Are you licensed?
Yes. We hold Oregon electrical license C2103.
Are you a BBB accredited business?
Yes. We are a BBB-accredited business.
Are you a family-owned business?
Yes. Touchstone Electric is family-owned and run with care.
Services and Repairs
Electrical problems rarely fix themselves. Small issues can grow into costly, dangerous ones. Next, we answer your questions so you can act with confidence.
How do I know if my wiring is faulty?
Warm outlets, dimming lights, and frequent breaker trips are key signs. Call a licensed electrician if you see them.
Can you help with a small repair?
Yes. Many larger problems start as small faults. Call us early to keep repairs simple.
Do you handle emergency repairs?
No. We do not offer 24-hour emergency service. For immediate danger, call 911.
What should I do if I lose power?
First, check whether neighbors have power. If only your home were out, call us. Sparks or burning smells mean you should call 911.
How do I know if I need a rewire?
Look for flickering lights, warm outlets, or many extension cords. Older homes often need a professional check.
Can you rewire one room instead of the whole house?
Yes. We can update a single room or area. Our team will tell you which option fits best.
How do I know my panel needs an upgrade?
Frequent breaker trips, dimming lights, and warm panels are common signs. A professional inspection confirms the cause.
Will I lose power during a panel upgrade?
Yes, for part of the day. We plan the timing to keep disruption low.
Can you install a ceiling fan where there is no fan now?
Yes. We can run new wiring and mount a fan in most rooms.
Do you replace old light fixtures?
Yes. We swap old fixtures for new ones that fit your space and wiring.
Do you add power for new appliances?
Yes. We add dedicated circuits for appliances that need extra power.
How often should I have my system inspected?
Many homes benefit from a check every few years. Older systems may need more frequent visits.
Is an inspection needed after a storm or power surge?
Yes. Surges and storms can damage wiring and devices.
Do you inspect commercial buildings too?
Yes. We inspect both homes and businesses.
Do you wire hot tubs and swimming pools?
Yes. We handle hot tub and pool wiring, including outdoor lights.
Do you handle new construction and remodels?
Yes. We handle new construction, full rewiring, and remodels.
Scheduling and Hours
Your visit should go smoothly. Plan a few details, and we handle the rest.
What are your hours?
We are open Monday through Saturday, 7:00 AM to 6:00 PM. Sundays, we are closed.
How do I book a visit?
Call (541) 890-3913. Our team will confirm a time that works for you.
How long does a project take?
Timing depends on the size and scope of the work. We give you a clear plan first.
Service Areas
Do you serve Central Point?
Yes. Central Point is our home base. We also serve nearby communities.
Do you work on homes and businesses?
Yes. We serve both residential and commercial clients.
Where do you work?
Our range covers Medford, Ashland, Grants Pass, and nearby towns across Southern Oregon. Ask us if your town is not listed.
Do you coordinate with builders and contractors?
Yes. We work with builders and contractors to keep projects on track.
Schedule Electrical Service Today
Still have a question? Call (541) 890-3913 now and speak with our team. Also, ask us about your project.
